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Application Support Developer
Job in
Allen, Collin County, Texas, 75013, USA
Listed on 2025-12-24
Listing for:
Pinnacle Partners, Inc
Full Time
position Listed on 2025-12-24
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Pinnacle Partners is assisting our client in the search for an Application Support Developer to join their team in the Allen, TX area. This successful resource will be responsible for providing level 2/3 support for critical business applications.
RESPONSIBILITIES- Troubleshoot production issues
- Support and customize off-the-shelf applications and internally build applications
- Install and maintain software including open-source tools
- Configure workflows, automations and low-code solutions
- Implement and research solutions using open-source tools and vendor documentation
- Support deployments, patching, upgrades, and CI/CD pipelines
- Document configurations, integrations, and issue resolutions
- Monitor system and application performance and apply proactive fixes
- 4-6 years in application support or software engineering
- Strong troubleshooting/problem solving skills
- Hands on scripting/coding experience
- SQL experience with relational databases
- Telecom or ISP operations environment experience
- Monitoring tools
- Familiarity with RESTful APIs and integrations
- Exposure to Jira, Service Now, or other ticketing systems
This is a direct hire opportunity with a salary up to $80K based on experience. They offer benefits including medical, dental, and vision along with 401K, generous PTO, and other benefits.
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