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Senior Data Center Support Services Technician
Job in
Allen, Collin County, Texas, 75013, USA
Listed on 2026-10-17
Listing for:
Oracle Corporation
Full Time
position Listed on 2026-10-17
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Trending
- Job Identification 347412
- Job Category Services and Support
- Job Type Regular Employee
- Does this position require a security clearance? No
- Years 0 to 2+ years
- Additional Info Visa / work permit sponsorship is not available for this position
- Applicants are required to read, write, and speak the following languages English
Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes.
Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
- Knowledge of server/storage/network hardware systems and components.
- Excellent time management skills.
- Detail-oriented with excellent organizational skills.
- Be a good team player.
- Strong interest in learning new DC concepts and technology.
- Dependable and trustworthy.
- Able to work alone and as part of a team
- Must be able to lift up to 50 lbs.
- Able to climb a 9 ft ladder.
- Strong verbal and written communication skills.
- Shift schedule that rotates. Includes nights, weekends and holidays.
- IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.)
- Good computer skills
- Able to stand and walk for extended periods of time
- Able to work 10-12 hour shifts
- Any experience with mainstream ticketing systems is a plus
- Willing to travel as required
- Client experience is preferred
- Note:
This is a 24/7/365 position on-site and includes day/night shift, weekend and holiday work with occasional travel based on business requirements. This
Position Requirements
10+ Years
work experience
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