Leasing Consultant - Trails at Creekside

Description

Valiant Residential is seeking a Leasing Consultant who is responsible for duties related to leasing, retention, and occupancy for the community while promoting resident satisfaction. Create a lasting influence on visitors, prospects, and residents through a customer service focus.

With over 37 years of experience
, Valiant Residential is a next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit-bold, innovative, and committed to excellence
-fostering prosperous partnerships and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.

At Valiant Residential, we don't just offer jobs—we build careers.
Consistently ranked as a "Top Place to Work," we are a leader in the property management industry,
driven by bold, innovative professionals who make an impact.

• We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching.
• Growth isn't just encouraged - it's expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.

• Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.)
• Prepare move-in packages and lease paperwork.
• Immediately record all telephone and in-person visits on appropriate reports. File your guest cards and maintain them according to established procedures.
• Inspect models and available "market ready" units; communicate related service needs to the Community Manager.
• Have the prospect complete the application and secure a deposit in accordance with Valiant Residential procedures and Fair Housing requirements.
• Update the availability report and process applications for approval (e.g., credit check, rental history, etc.). Submit processed applications to the Community Manager for approval.
• Assist in monitoring renewals. Distribute and follow up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area and file.
• Professionally represent the company at all times.
• Accept rental payments and give them immediately to the Assistant Community Manager.
• Type lease, complete appropriate paperwork, and input information on the Yardi System accurately and on time. Review with the Community Manager before obtaining signatures.
• Assist the management team with other various tasks as required.
• Consistently implement policies of the community.

• Experience in working with the public and/or sales.
• Must possess strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders. Bilingual in Spanish is a plus
• Fair Housing Certification, or willingness to obtain before interacting with prospective residents.
• Demonstrate an ability to support and contribute to the community team.
• Demonstrate strong oral and written communication skills.
• Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, and community software.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Participate in training to comply with new or existing laws.
• Ability to work a flexible schedule, including evenings and weekends.
• Two (2) years experience in previous relevant customer service.
• Neat, clean, and professional throughout the workday and/or whenever present in the community.
• Comply with expectations as demonstrated in the employee handbook.
• Demonstrate ability to…