Customer Service​/Sales

Overview

Join to apply for the Customer Service/Sales role at The Home Depot. Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project.

Responsibilities include greeting, qualifying, recommending and closing every customer in their department, and knowing how to handle basics in adjacent departments. Associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.

These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.

• Greet, qualify, recommend and close customers in their department.
• Maintain in-stock condition of assigned areas; ensure cleanliness, shop-ability and safety.
• Follow all safety policies and training; correct hazards or report to the Manager on Duty.
• Work in cooperation with Department Supervisor and other associates across departments.

• Customer-focused, with the ability to provide fast, friendly service.
• Ability to learn product information and use company tools to assist customers.
• Strong communication and interpersonal skills to greet, qualify, recommend and close sales.
• Commitment to safety and maintaining a safe shopping environment.

• Employment type:
  
  Full-time
• Seniority level:
  Not Applicable
• Industries:
  Consumer Services