Sales Account Manager

Sales Account Manager – Coastal Pet Products, Inc.

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Execute all sales activities for assigned accounts, including forecasting and achieving sales targets. Assist in implementing sales strategies, conducting analysis, merchandising, and providing retail training and support. Drive sales growth by collaborating with accounts' corporate offices, customer service, marketing, and sales representatives. Support the execution of Coastal sales programs, including discounts, rebates, terms, co‑op advertising payments, product returns, and allowances.

Sales Director

Yes

None

• Collaborate with Sales, Marketing, and Category Management to achieve sales goals for assigned accounts.
• Build and maintain productive relationships with account buyers, key account staff, and independent sales reps, and communicate their needs to Coastal.
• Generate and analyze sales reports, highlighting important product or sales trends, account changes, and other pertinent information to share with sales leaders and relevant departments.
• Design and implement displays and planograms, reviewing items annually or as needed. Collaborate with various teams to manage SKU-level details, including changes, launches, and placements.
• Optimize assortment performance by analyzing and adjusting product selections.
• Assist with store openings, resets, and trade shows as needed.
• Handle special requests as needed.
• Periodic travel as needed.

Skills and knowledge required for this position would generally be acquired with a four‑year college degree with an emphasis on sales, marketing, merchandising and other related subjects and at least two years of experience in the field of sales or a minimum of five years’ experience in a related field.

The Sales Account Manager should be self‑motivated and interact well with others using excellent verbal and written communication skills.

• Analytical Thinking – Ability to interpret complex sales data, contracts, and fee structures to identify trends, assess performance, and uncover opportunities for growth and efficiency.
• Project Management – Skilled in planning, coordinating, and executing multi‑faced initiatives such as product launches, merchandising resets, and promotional campaigns across large accounts.
• Negotiation & Influence – Strong interpersonal and persuasive skills to navigate high‑stakes contract discussions, manage trade spend, and secure favorable terms with major retail partners.
• Strategic Mindset – Thinks long‑term and aligns account strategies with broader business goals, anticipating market shifts and proactively positioning products for success.
• Relationship Building – Personable and collaborative, able to build trust and maintain strong working relationships with buyers, internal teams, and independent reps to drive mutual success.

Mid‑Senior level

Full‑time

Sales and Business Development

Manufacturing

This description reflects the general details considered necessary to describe the principle functions for the job identified for the purposes of job evaluations. It should not be construed as a detailed description of all work requirements that may be inherent in the job nor shall it be construed as giving exclusive title to every function described.