Property Administrator

Property Administrator

Location:

Alloa, Scotland (Hybrid)

Hours:

35 Hours Per Week, Monday to Friday

Salary: £24,000 - £26,000 DOE

Professional Development:
Fully funded TPI (The Property Institute) Property Management Qualification with structured career progression into Property Management.

Start Your Career in Property Management

Are you an organised, customer-focused professional looking to build a long-term career within the property sector?

We are looking for a driven and proactive Property Administrator to join a growing and supportive team. Whether you already have some property experience or come from a strong customer service, administration, housing, estate agency, account management or service-focused background, full training will be provided.

As part of your development, the successful candidate will receive full sponsorship to study towards the TPI Property Management Qualification, giving you the opportunity to gain an industry-recognised professional accreditation while building a rewarding long-term career.

The Role

This is a varied and rewarding position where you'll support the management of residential developments, coordinate maintenance projects, liaise with homeowners and contractors, and deliver exceptional levels of customer service.

You will play a key role in ensuring developments are maintained to a high standard while building positive relationships with residents, suppliers and contractors.

The role offers a mix of office-based and hybrid working, together with occasional visits to residential developments and homeowner meetings.

Key Responsibilities

Property Management

Coordinate planned and reactive maintenance works across residential developments
Obtain quotations and manage contractor tenders
Monitor contractor performance and quality standards
Arrange safety inspections and ensure follow-up actions are completed
Support the onboarding of new residential developments
Assist with budget monitoring and expenditure control
Keep homeowners informed regarding maintenance projects and updates

Customer Service

Build positive relationships with homeowners and residents
Respond professionally and efficiently to customer enquiries
Organise and coordinate homeowner meetings
Prepare agendas and meeting documentation
Produce and distribute meeting minutes
Resolve customer concerns and manage expectations

Administration

Manage a busy shared inbox and prioritise enquiries
Maintain accurate records using internal systems
Assist with insurance renewals and administration
Support invoicing and debt recovery processes
Update compliance and property records
Produce reports and maintain accurate documentation

About You

To be successful in this role, you will have:

At least 2 years' experience in a customer-focused, administration, housing, property, estate agency, account management or service environment
Excellent verbal and written communication skills
Strong organisational and time-management abilities
High levels of accuracy and attention to detail
Good Microsoft Office skills, particularly Excel
A proactive and solutions-focused approach
The ability to manage multiple priorities in a busy environment
A full UK driving licence and access to a vehicle
A genuine interest in developing a career within residential property management

What's On Offer?

Salary of £24,000 - £26,000 DOE
Fully funded TPI Property Management Qualification
Structured career development programme
Hybrid working
28 days holiday including public holidays
Additional annual leave for long service
Birthday day off
Pension scheme
Sick pay scheme
Ongoing professional training and development
Supportive and collaborative working environment
Opportunities for long-term career progression

Apply Today

This is an excellent opportunity for someone looking to…