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Academic Support Coordinator – Student Retention and Transfer

Job in Alma, Gratiot County, Michigan, 48801, USA
Listing for: Inside Higher Ed
Full Time, Apprenticeship/Internship position
Listed on 2026-01-01
Job specializations:
  • Education / Teaching
    Education Administration, Academic Counselor
Job Description & How to Apply Below
Position: Academic Support Coordinator – Student Retention and Transfer Support – 45772

Academic Support Coordinator – Student Retention and Transfer Support – 45772

Position Summary

The Academic Support Coordinator – Student Retention and Transfer Support works in the Student Success Office within the Division of Student Affairs and provides academic support to promote student retention, transfer success, and overall persistence to graduation. This position also manages the MICUP–KCP (Michigan College/University Partnership – King Chávez Parks) Grant, a state‑funded initiative designed to support the transition and success of underrepresented and first‑generation transfer students from community colleges to Alma College.

This part‑time position has an FTE of 0.83 and follows a 10‑month schedule at 40 hours per week.

Supervision Received / Exercised
  • Reports jointly to the Director of Student Success and the Associate Vice President for Student Affairs
  • Supervises student tutors and student tutoring assistant
Essential Functions
  • Manage tutoring services, supervision of tutors, and supervision of student tutoring assistant
  • Assist on the Scot Support Network (Pharos 360), a student support and alert platform, to provide student outreach and support with the purpose of increasing student retention and success
  • Assist with student midterm outreach and unregistered outreach
  • Meet with students individually on skill development, academic support plans and strategies
  • Manage test proctoring and test room reservations
  • Assist in preparing departmental reports
  • Oversee day‑to‑day operations and compliance for the MICUP–KCP grant program in alignment with state and institutional guidelines
  • Serve as the chair of the transfer student committee
  • Develop, implement, and monitor programming that supports transfer student success from partner community colleges to the college
  • Provide support to the Transfer Student Living Learning Community
  • Other duties as assigned
Required Qualifications
  • Bachelor’s Degree in education, communication, English, psychology, business, or related field
  • Experience working with students in a higher education setting
  • Strong oral and written communication skills
  • Strong organizational and analytical skills
  • Strong interpersonal communication skills
  • Technical computing skills, including experience with database management
Preferred Qualifications
  • Experience with retention systems and student success
  • Experience working with transfer students
  • Experience working with underrepresented, first‑generation, Pell‑eligible, and diverse populations
  • Experience supervising student employees
Physical Requirements
  • Ability to work at a computer for extended periods.
Application Process
  • Submit the Alma College application
  • Email a letter of interest and resume to careers.

Applications will be accepted through January 4, 2026.

Alma College is a selective Baccalaureate College:
Diverse Fields by the Carnegie Foundation for the Advancement of Teaching. Alma is committed to academic excellence and the development of responsible leaders; our students thrive on challenging academic programs in a supportive, small‑college environment emphasizing active, collaborative learning and close student‑faculty interaction. Alma is a private Phi Beta Kappa institution located in the center of Michigan’s Lower Peninsula.

Alma College is an Equal Opportunity Employer and is committed to recruiting and retaining a diverse faculty, staff, and student body. Alma College recognizes that we are all transformed when we celebrate and value the varied identities, backgrounds, experiences, and perspectives in our campus community. We are committed to recognizing and removing barriers to success and providing equitable access to opportunities through education and advocacy.

In our increasingly diverse campus and world, we pledge to create a climate where everyone is safe and free to grow intellectually, spiritually, and emotionally. For more information about the College, visit (Use the "Apply for this Job" box below)..

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