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Member Care Pro — Financial Services Call Center

Job in Alpena, Alpena County, Michigan, 49707, USA
Listing for: Northland Area Federal Credit Union
Full Time position
Listed on 2026-10-10
Job specializations:
  • Finance & Banking
    Bank Customer Service, Banking & Finance, Financial Sales
  • Customer Service/HelpDesk
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Northland Area FCU is seeking a Contact Center Representative in Alpena, MI. You will provide phone-based member support, address financial questions, resolve issues, and guide members to products and services to help them reach their goals, all while maintaining a positive caller experience.

The role offers incentive pay, annual bonuses, paid training, real advancement opportunities, and a comprehensive benefits package.

This posting is for the Member Care Pro — Financial Services Call Center role at Northland Area Federal Credit Union, based in Alpena, MI, United States.

We are looking to fill the Member Care Pro — Financial Services Call Center position at Northland Area Federal Credit Union in Alpena, MI, United States.

The Member Care Pro — Financial Services Call Center role at Northland Area Federal Credit Union is now open for applications in Alpena, MI, United States.

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