Medical Assistant- Alpena

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Position will be located in Alpena, MI.

Under direct supervision of the provider, the Medical Assistant will be responsible for patient assessment and care, and maintaining appropriate documentation. This position must have basic knowledge of specialty and/or primary care and able to assess, plan, implement and evaluate care for patients. This position is responsible for coordinating care to assure high quality, compassionate patient care is provided. They will maintain and oversee patients at the office locations and will act as the liaison with other organizations and departments.

This position may be required to order all medical, pharmacy supplies, and office supplies to manage patient care. They will assure compliance with all the policies/procedures of My Michigan Health and follow OSHA guidelines, CLIA regulations, and all appropriate regulatory agencies. They will coordinate with and train any new employees, students and float staff as required. The clinical person will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor for compliance and the effects of care management with high risk patients, educate on prescriptions and teach the patient and family the reasons for the medication and side effects, coordinate and ensure continuity of care with other providers.

Also, may perform general office duties (keyboard, filing, telephone, computer and office equipment) as needed. The expectations outlined in this job description may vary slightly depending on the practice in which you are assigned. Your immediate supervisor will be able to clarify your responsibilities for you.

• Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results. Supports, directs and refers patients for consults and/or testing and insurance pre-certification and documentation.
• Greets patients and/or family, performs routine pre-examination procedures including vital signs, assessing and recording objective and subjective data concerning presenting condition. Updates and maintains an accurate patient record by performing but not limited to, orders reconciliation, secure messaging (if available) and other tasks as assigned. Performs medication reconciliation, enters allergy reaction type, processes refills within the scope of their certification.
• Assists provider with examinations and procedures.
• Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments.

• BLS - Basic Life Support
• FINGERPRIN - Fingerprinting Required
• MA CERT - Medical Assistant
• Required Equivalent Experience - As required by CMS to be employed through My Michigan Health, must possess one of the following active certifications/licensures: RMA (AMT), CMA (AAMA) or equivalent (CCMA, etc.).
• Equivalent Experience - Medical First Responder, EMS, Paramedic (MI) or Registered Radiologic Technologist (ARRT) may be considered.

• High School Diploma or GED

• Provides complete patient assessment as indicated within the scope of the practice.
• Performs patient care measures including injections, minor dressing changes, and obtaining blood specimens. May demonstrate competency to assist with procedures such as EKG, PFT, ABI, NST in applicable practices.
• Assists in maintaining a clean and safe environment for patients and co-workers. May travel to satellite clinics if applicable.
• Understands necessary computer functions in the office setting: MAPS, MCIR Practice Management, Electronic Medical Records, LIS, Emageon, dictation systems, and other programs to assist providers and staff.
• Demonstrates critical thinking for patient management.
• Maintains confidentiality and ensures patients' rights in accordance with HIPAA.
• May perform clerical duties such as filing insurance forms, correspondence, arranging hospital admissions, answering the telephone, and updating patient records. Orders supplies and medications.
• Maintains a system for documenting and coding in the medical record per policy. Participates in quality reviews as necessary.
• Provides for the age-specific needs of the population served according to department standards and policies; performs other related duties as assigned.
• My Michigan Health is a technology-driven organization; employees should demonstrate competency in Microsoft Windows and may participate in further learning opportunities.

• Excellent interpersonal skills to communicate effectively with individuals and groups at all levels.
• Mandatory OSHA training annually according to the Exposure Control Plan.
• Knowledge of medical office policies and procedures, typically gained with three to five years in health care.
• Exposure to stressful situations, including trauma, grief and death.
• Able to wear PPE (latex or…