Dispatcher, Administrative​/Clerical

Overview

At Utili Quest, LLC, the Dispatcher manages technician schedules, assigns tasks, and coordinates communication between customers, technicians, and other departments. They track work status, update records, and ensure timely completion of service requests.

• Remote (or Hybrid)
• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (medical, prescription drug, dental, vision, disability, life)
• 401(k) with Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and more

• Manage and prioritize technician schedules, tasks and quotas to meet customer needs efficiently.
• Dispatch orders, messages, and special instructions to technicians and other departments.
• Track work status, provide updates, and escalate issues as necessary.
• Create, manage, and close tickets while updating logs as needed.
• Handle and process data from multiple sources.
• Create maps, upload permits, and manage related documentation.
• Maintain records of service calls and work orders.
• Monitor and respond to customer and technician communications to resolve scheduling or service conflicts.
• Other duties as assigned.

• At least 18 years of age.
• Authorization to work in the United States.
• High School Diploma, GED, or equivalent work experience.
• At least one year of dispatch experience preferred.
• Strong written and oral communication skills.
• Basic computer skills preferred.

• Routinely: use keyboard and mouse.
• Occasionally: climb stairs, stand, walk, and operate vehicle.

The wage range for Dispatcher is $16.00 - $16.00.

Your career here is more than just a job — it's your pathway to opportunity. Our hands‑on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment extends beyond professional development to a safety‑first culture ensuring you can do what you do best with peace of mind.

Our company is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.