Producer Contracting Specialist

The Producer Contracting Specialist will be responsible for providing administrative support associated with the producer credentialing, re‑credentialing and contracting functions as mandated by state and federal regulations and internal policies and procedures. The Specialist will collaborate with the producer credentialing, contracting and compensation teams as well as our external broker community, all state department insurance agencies and the California department of managed health care.

• 1+ years of experience with High School
• Insurance and/or healthcare experience is preferred

• Proven commitment to excellence in customer service.
• Strong attention to detail and accuracy when completing data entry.
• Strong analytical, problem solving and reasoning skills.
• Experience with producer licensing and credentialing.
• Knowledge of state regulatory broker appointment requirements, health care industry or terminology.
• Proficient in Microsoft applications such as:
  Excel, Word, Outlook, SharePoint and Teams.
• Ability to prioritize work, follow‑up on commitments on a timely basis, work under pressure and adhere to deadlines.
• Ability to work independently while having strong teaming skills.
• Ability to communicate professionally, clearly and effectively with producers, management, staff and other business partners.
• Knowledge and understanding of producer licensing, credentialing and appointments.
• Ability to type 50 wpm.

The national base pay range at the end is a good‑faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 13: $33,600 - $67,900

• Reviews new broker portal appointment application for accuracy and completeness and processes application according to specific policies and procedures and state and federal mandates.
• Prepares, distributes and reviews administrative processing document and related reports for the producers.
• Submits, updates and maintains producer appointments, appointment terminations and background checks. Re‑credentials and reconciles renewal appointments by validating the accuracy of the agents' demographic and license information.
• Updates and maintains producer demographic information on the broker portal and appointment software.
• Credentials licensed agents associated with enterprise insurance partners (eg. affiliations, medical, etc.) and internal sales departments.
• Reviews, prepares and maintains annual appointment renewal notices and terminations.
• Completes tasks related to the appointments and agreements.