Product Manager

Position: Product Manager, Payments
Ministry Brands is looking for a
** Product Manager, Payments
** to join our growing team!
** Who we are
** Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.

Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
** Available

Location:

** Alpharetta, GA
** Hybrid Working:
** Team members are expected to come into the Alpharetta office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days; instead, attendance will be determined by project demands, meetings, and manager guidance. Any changes to your primary work location should follow the appropriate process as outlined in our handbook.
** What You'll Do:
** As the
** Product Manager for Payments**, you will own the end-to-end product responsibility for a defined segment of our payments portfolio, merging strategic product management with hands-on product ownership.

This includes defining the vision, shaping the roadmap, and translating that vision into clear, executable user stories and priorities. You will serve as the go-to leader for all aspects of the product lifecycle, from market and user research through go-to-market delivery and optimization. You will operate within Ministry Brands’ shared product management cadence.

Your role will be critical in identifying customer needs, extracting actionable insights, and leading initiatives that drive new customer acquisition, increase product engagement, and improve retention. You will partner closely with cross-functional teams such as Engineering, Operations, Sales, Marketing, Design along with business stakeholders to help bring products to market successfully.
*
* Key Responsibilities:

**
* ** Product Development**:
Assist in managing the product lifecycle from ideation to launch, including gathering requirements, writing product specifications, and working with engineering and design teams to deliver solutions. Owns the completion of the committed initiatives in the quarter.
* ** Market Research**:
Conduct research to understand market trends, customer needs, and competitive products. Help define the product’s position in the market.
* ** Data-Driven Decision Making**:
Analyze data to track product performance, customer behavior, and areas for improvement. Use analytics tools to identify opportunities and recommend improvements.
* ** Cross-Functional Collaboration**:
Collaborate with engineering, design, marketing, and sales teams to ensure the successful development and launch of new products and features. Serves as product ambassador internally and externally, sharing knowledge and answering questions. Participates in sprint meetings and backlog refinement sessions.
* ** Customer Feedback**:
Engage with customers and users to gather feedback on existing products, features, and enhancements.
* ** Prioritization**:
Assist in product backlog prioritization by evaluating business value, customer needs, and technical feasibility. Manages the product backlog and prioritizes based on changing requirements.
* ** Product Documentation**:
Help create and maintain clear product documentation, including user stories, technical specifications, and product roadmaps. Leads the…