Master Data Senior Analyst, Shared Services

CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

We are seeking a detail-oriented and highly collaborative Master Data Management (MDM) Analyst to join our Record-to-Report (R2R) team. This role plays a critical part in maintaining the accuracy, integrity, and governance of master data. The ideal candidate brings strong analytical and problem-solving skills, a commitment to data quality, and the ability to partner effectively across Finance, Accounting, Project Management, and Shared Services teams.

This position is key to driving continuous improvement, strengthening data controls, and ensuring that financial and project master data supports reliable reporting and operational excellence.

A Shared Services Center (SSC) centralizes essential business processes, creating streamlined operations, cost efficiencies, and consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC fosters innovation, supports strategic goals, and enhances organizational effectiveness. SSC's primary functions include:

• O2C (Order-to-Cash): Ensures smooth revenue processes from customer order to payment.
• R2R (Record-to-Report): Provides accurate financial reporting and robust accounting processes.
• P2P (Procure-to-Pay): Ensures timely payments to vendors and strengthens supplier relationships.
• Center of Excellence: Champions innovation and continuous improvement initiatives.

Shared Services empowers companies to focus on strategic priorities while maintaining operational excellence.

• Review and provide guidance on the creation, updating, and maintenance of master data records (such as Vendor, Customer, and Material) within ERP and MDM systems.
• Accurately process master data requests in compliance with defined service level agreements (SLAs).
• Conduct audit checks to ensure that all required documentation is complete and properly attached.
• Follow approved workflows and authorization levels for accessing data mass load updates.

• Assist in the development and maintenance of projects.
• Coordinate meetings, workshops, and design sessions.
• Track action items, dependencies, and deliverables across work streams.
• Ensure alignment of activities with defined project timelines.
• Support preparation of:
• • Presentations
  • Status reports
  • Meeting materials
  • Design review packs

• Validate master data against defined standards, rules, and controls.
• Identify and resolve data quality issues such as duplicates, missing or incorrect attributes, and invalid classifications.
• Perform routine data cleansing and reviews.
• Escalate complex or high-risk issues to the MDM Manager.

• Adhere to master data governance policies and procedures.
• Support segregation of duties and compliance requirements.
• Ensure all changes are auditable and traceable.
• Participate in executing controls and assist with audit requests as needed.

• Execute standardized master data processes.
• Follow approval workflows and established escalation paths.
• Support exception handling within defined governance thresholds.
• Identify process gaps or inefficiencies and propose improvements.

• Create standard operating and desktop procedures to align with MDM governance and compliance controls.
• Maintain accurate work instructions and templates.
• Support training and knowledge transfer activities.
• Stay current with process and system changes

Bachelor's degree in Business, Finance, Accounting, Information Systems, or a related field or equivalent work experience required.

• Minimum 2 years of experience working with SAP or equivalent ERP in a shared services environment required.
• Experience in finance and accounting functions required.
• Prior experience in Master Data Management preferred.

• Strong understanding of master data concepts.
• Experience with ERP/MDM tools and workflows.
• Proficiency in MS Excel and data analysis.
• Proficiency with workflows, swim lanes, and PowerPoint.
• Proficiency in project management coordination.
• Familiarity with R2R (Record to Report), P2P (Procure to Pay), or O2C (Order to Cash) processes preferred.
• High attention to detail and…