Senior Director, Strategy, Operations & Transformation

Job Description ADP is hiring a Senior Director, Strategy, Operations & Transformation, in our Global Product and Technology (GPT) Organization. In this high-impact role, you will serve as a trusted partner to our executive leadership team, driving strategic initiatives, streamlining operations, and ensuring alignment across ADP’s global product portfolio. This is a unique opportunity to work at the intersection of strategy and execution, shaping how we plan, prioritize, and operate ut Global Product and Technology group:

ADP’s GPT organization is the engine of ADP’s digital and innovation agenda. GPT brings together three core pillars:

Product Excellence including Product Management, Product Development, and AI Technology Excellence including Enterprise Technology, Platforms, Architecture, and Infrastructure Breakthrough Innovation including Data Solutions, Ventures, Innovation Labs, and Marketplace Together, these groups define how ADP imagines, builds, operates, and evolves the products and platforms used by millions of clients and workers worldwide.

About the Strategy, Operations and Transformation (SOT) Group:

The SOT organization sits at the center of GPT’s operating model and serves as the connective tissue across its diverse portfolio. Our mission is to shape GPT’s long-term strategic direction, strengthen operational excellence, accelerate execution velocity, and lead enterprise-level transformation initiatives that reinforce ADP’s digital edge.

We partner across Product, Technology, and Breakthrough Innovation to align strategy with delivery, simplify how work gets done, improve transparency, reduce friction, and enable GPT to build faster and innovate more consistently.

What We Do:

The SOT group works closely with GPT Executive Leadership, Corporate Strategy, Finance, Product, Engineering, Data Solutions, Innovation Labs, Ventures, and Marketplace teams to:

Define GPT’s multi-year strategic ambition and annual priorities

Lead GPT-wide strategic initiatives and transformation programs

Improve operational clarity, efficiency, transparency, and execution discipline

Prepare and manage updates for the Executive Committee (XCOM) and ADP Board of Directors Partner to drive and help orchestrate the annual GPT Product Planning process and cycle

Craft and shape key executive leadership presentations and updates and communicate the GPT vision and story

Enable data-driven decision-making through insights, KPIs, analytics, and performance frameworks

Build governance systems, operating rhythms, and execution mechanisms that scale across GPTSupport the enhancement of existing products and the pursuit of new growth through innovation, partnerships, and ventures activity

Partner with colleagues across GPT and overall ADP to generate insights and improve cross-functional collaboration

Every member of the Strategy, Operations and Transformation group plays a pivotal role in helping GPT and ADP simplify, accelerate, and lead

What You'll Do:responsibilities

The Senior Director helps create and drive GPT’s SOT group’s strategic agenda, driving enterprise-wide transformation and operational excellence s role partners with executive leadership to define GPT’s long-term vision, align cross-functional teams, and accelerate innovation and execution velocity across Product Excellence, Technology Excellence, and Breakthrough Innovation.

Strategic Leadership Drive GPT’s multi-year strategic planning and annual priority setting in partnership with executive leadership.

Lead enterprise-wide strategic initiatives and transformation programs with significant business impact.

Shape GPT’s future-of-work strategy and long-term innovation roadmap.

Represent GPT’s strategy and transformation efforts to ADP’s Executive Committee…