IT Service Desk Agent — Frontline Tech Support
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2025-12-08
Listing for:
Compunnel, Inc.
Full Time
position Listed on 2025-12-08
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading IT support company is seeking an IT Service Desk Agent to be the first point of contact for end users. This role involves providing exceptional customer service through phone and live chat, efficiently resolving technical issues while maintaining accurate documentation in a ticketing system. The ideal candidate will have strong problem-solving abilities and experience in customer support environments.
Proficiency in computer skills and a commitment to continuous improvement are key for success in this role.
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