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Customer Service Rep Customer Success Mgr./ CSM

Customer Experience Leader — Strategy, Escalations & Insights

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: Avanos Medical
Full Time position
Listed on 2025-12-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading medical device company in Alpharetta, GA is seeking a Customer Experience Manager to lead a team focused on enhancing the customer journey. This role is pivotal in developing customer experience strategies, resolving escalations, and ensuring operational excellence through data-driven decisions. Candidates should possess a bachelor's degree, 7+ years in customer service leadership, and expertise in tools like SAP and Salesforce.

The position offers a competitive salary and benefits with a culture that values innovation.
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