Overnight Valet Attendant - Alpharetta, GA

Overview

Overnight Valet Attendant - Alpharetta, GA

Company:
Parking Management Company (PMC)

Reports to:

Guest Service Coordinator

Schedule:

Full Time / Part-Time | Status:
Non-Exempt

Compensation: $12.00 per hour plus daily cash tips (rates may vary by market; tips based on service performance and customer interactions).

The Valet Attendant is responsible for providing excellent customer service by safely parking and retrieving vehicles. As the first and last person guests see, the Valet helps create a positive and welcoming experience while following all safety and company procedures.

Provide friendly, efficient, and safe valet services while ensuring the security of guest vehicles. This includes greeting guests, assisting with vehicle drop-off and pick-up, managing traffic flow, and answering questions in a professional manner.

• Vehicle inspections:
  Check for damage and record vehicle details on claim tickets.
• Safety:
  Safely park and retrieve vehicles, follow key handling procedures, and follow all safety guidelines.
• Compliance:
  Clock in/out for shifts and breaks on time, and report tips accurately.
• Housekeeping:
  Keep the valet area clean, organized, and presentable at all times.
• Customer Service & Teamwork:
  Handle guest concerns politely, solve problems quickly, and support a positive team environment.
• Attendance & Professionalism:
  Arrive on time, in full uniform, and ready to work. Follow all company rules and policies.
• Additional Duties:
  Help with other tasks as needed to support the team and daily operations.

Education & Experience

• High school diploma or GED required.
• Previous customer service experience preferred.
• A helpful attitude and strong customer service mindset are essential.

Licenses & Background

• Valid driver’s license and reliable transportation required.
• Maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years).
• Successfully pass and maintain a clean background check.
• No special certifications required.

• Hospitality, Customer Service & Communication: Deliver exceptional guest service through clear, professional communication and active listening. Create welcoming, personalized interactions that reflect company standards and enhance the guest experience.
• Organizational Support & Adaptability: Adhere to company policies and procedures. Adapt to changing environments and manage multiple responsibilities. Stay flexible and professional in face of unexpected challenges.
• Dependability & Safety: Follow instructions, maintain schedules, and complete tasks on time. Adhere to safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace.

• Stand, walk, run short distances, and lift up to 50 lbs. for extended periods.
• Work in various weather conditions (heat, cold, rain, etc.).
• Maintain professional appearance, including uniform and grooming standards.
• Available to work evenings, weekends, and holidays as needed.
• Work is performed in indoor and outdoor settings, including parking garages and active traffic areas.
• Interact with team members, clients, vendors, and guests; use communication tools and operate moving vehicles.

• Employees may be required to use personal cell phones for work-related communication and access to work systems or applications.
• Reimbursement for work-related phone use provided per company policy.

Pay transparency and equity are upheld. This position is non-exempt under the FLSA and eligible for overtime as applicable. PMC is an equal opportunity employer and provides reasonable accommodations as required by law.

• Health benefits – Medical, vision and dental insurance (upon eligibility)
• 401(k) – Upon eligibility
• Life insurance and supplemental coverage
• Bonus opportunities and leadership development programs
• Paid time off and paid training
• Tuition assistance through Bellevue University (up to $5,250/year)
• Nationwide employee discounts
• Military-friendly employer

If this sounds like the right opportunity, apply today using our mobile-friendly application.

Learn more about PMC at  |