Collections Specialist

Duration:
Approximately 1 month

Start Date:

As soon as possible

We are seeking an experienced Collections Specialist on a temporary basis to support coverage during a leave of absence. This role will manage a stable, well‑maintained portfolio and play a key role in maintaining strong client relationships while ensuring timely payment activity.

This is a hands‑on position ideal for someone who can hit the ground running, thrives in a collaborative yet performance‑driven environment, and brings a professional, customer‑focused approach to collections.

• Manage a designated portfolio of customer accounts, primarily focused on 60‑day aging invoices
• Conduct proactive client outreach via phone and email to obtain payment status updates
• Provide remittance and payment updates to internal treasury and finance teams
• Maintain accurate documentation within the collections and vendor management systems
• Support project‑based and ad hoc tasks as needed during the assignment
• Partner cross‑functionally to ensure smooth cash application and account resolution

• Proven experience in direct/first‑party collections
• Strong customer service mindset with the ability to communicate professionally and effectively by phone and email
• Working knowledge of collections or vendor management platforms (training provided on internal tools as needed)
• Strong Excel skills and proficiency with Microsoft Office and Teams
• Ability to work independently, prioritize effectively, and adapt quickly in a fast‑paced environment
• Comfortable asking questions, seeking clarity, and collaborating with teammates

• Associate

• Contract

• Accounting/Auditing and Customer Service

• Staffing and Recruiting