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Director of Field Service & Customer Success

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: Caterpillar Brazil
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 113000 - 169000 USD Yearly USD 113000.00 169000.00 YEAR
Job Description & How to Apply Below

Caterpillar Inc. in Alpharetta, GA is seeking a Manager of Customer Service to lead field service and technical support for Electric Power products.

You will shape service programs, manage budgets, and mentor teams to deliver high-quality customer experiences across installations, troubleshooting, and repairs. This role emphasizes cross-functional collaboration with engineering, sales, and operations to drive customer success.

We are seeking a motivated Director of Field Service & Customer Success to join Caterpillar Brazil in Alpharetta, GA, United States.

Step into the Director of Field Service & Customer Success role at Caterpillar Brazil in Alpharetta, GA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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