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Customer Resolution Specialist

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: LoadUp
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Real-Time Customer Resolution Specialist

Load Up is seeking a Customer Resolution Agent in Alpharetta, GA, to support customers and loaders on moving days, cleanouts, and life transitions. You will listen first, own each case, and drive toward a resolution that leaves everyone feeling heard and respected. This is a full-time, onsite role.

You’ll collaborate across teams, de-escalate challenging conversations, and document outcomes thoroughly while aligning with Load Up’s values and service standards.

This is an excellent position to take on the Real-Time Customer Resolution Specialist role at Load Up.

We invite applications for the Real-Time Customer Resolution Specialist position located in Alpharetta, GA, United States.

The following position is for a Real-Time Customer Resolution Specialist with Load Up.

Our team is growing, and we are hiring a Real-Time Customer Resolution Specialist in Alpharetta, GA, United States.

This position is for the Real-Time Customer Resolution Specialist role at Load Up.

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