Corporate Travel Agent

Jackson and Coker connects healthcare professionals with hospitals and clinics that need temporary support, ensuring patients receive care when and where they need it most. Our work keeps communities healthy by filling critical staffing gaps across the country. We are a people-first organization with a strong culture, a supportive team environment, and a mission that truly makes a difference. Whether you are new to healthcare or have years of experience, you will find opportunities here to grow, contribute, and be part of meaningful work that impacts lives every day.

Jackson and Coker has been recognized by Staffing Industry Analysts as the #1 Best Staffing Firm to Work For nationwide, Top Places to Work by the Atlanta Journal-Constitution, and Healthiest Employers. As part of Jackson Healthcare, we have also been honored with Top Global Inspiring Workplaces, Fortune 100 Best Companies to Work For, PEOPLE's Companies That Care, and Fortune's Best Workplaces in Health Care.

We are seeking an experienced Corporate Travel Agent to coordinate accurate, cost-effective travel arrangements while delivering exceptional service to physicians, healthcare professionals, and internal associates. This role partners closely with Customer Care, Recruiting, leadership, and fellow Travel Services team members to provide seamless air, hotel, and ground transportation support.

As a Corporate Travel Agent, you will manage travel requests with precision, urgency, and a white-glove service mindset. You will use your GDS expertise to support complex itineraries, resolve travel disruptions, and help create a smooth, positive experience for every traveler.

• Key Responsibilities Utilize GDS systems to coordinate and book travel arrangements.
• Arrange accurate and cost-effective air, hotel, and ground transportation for physicians and healthcare professionals.
• Provide travel support for internal associates and leadership as needed.
• Collaborate with Customer Care, Recruiting, and Travel Services team members to ensure seamless service.
• Proactively resolve travel-related issues and provide timely solutions that support a positive traveler experience.
• Manage complex ticketing, itinerary changes, exchanges, and other travel adjustments.
• Build and maintain strong relationships with travelers, vendors, and internal stakeholders through exceptional customer service.
• Deliver high-quality, detail-oriented support while managing multiple travel requests in a fast-paced environment.

• Why You'll Love Working at Jackson and Coker Industry Stability: Join a nationally respected leader in healthcare staffing with a strong reputation and long-term career potential.
• Robust Benefits Package: Includes medical, dental, vision, life insurance, disability, and a 401(k) with company match.
• Inclusive Culture: Thrive in a mission-driven, diverse environment with associate-led networks and philanthropic initiatives.

• Requirements High attention to detail and accurate typing skills.
• Strong customer service, interpersonal, public relations, and administrative support skills.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills, with a strong sense of urgency.
• Ability to work independently and collaboratively within a team environment.
• Ability to work comfortably in a fast-paced environment and adapt to changing industry needs.
• Professional, positive, and service-oriented approach.
• Minimum of 5 years of corporate travel experience.
• High school diploma or equivalent required; college-level training preferred.
• Extensive experience with Global Distribution Systems - Worldspan experience preferred.
• Experience with complex ticketing, exchanges, and travel adjustments.
• Working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.

Jackson and Coker is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability, or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

• 5+ years of work experience with Worldspan
• 5+ years of work experience with Microsoft Office
• 5+ years of work experience with Business Travel
• 5+ years of Travel Arrangements experience