Mortgage Processing Assistant

Join to apply for the Mortgage Processing Assistant role at Liberty Federal Credit Union.

Liberty Federal Credit Union, a full-service credit union, is seeking a Mortgage Loan Processing Assistant for our Alpharetta, Georgia region. The ideal candidate will have previous experience in the mortgage industry. If interested, please click Apply.

Duties and responsibilities include but are not limited to:

• Scrubbing files after application is taken
• Reviewing support documents prior to e-folder upload (credit reports, bank statements, paystubs, 401k statements, appraisals, etc.)
• Uploading disclosures
• Sending welcome letters to borrowers (requesting additional information and/or collecting documents)
• Maintaining file status and communication between loan officer, realtor, and borrowers
• Ordering HOI, VOD, and VOEs
• Working with processing to address file issues and clear conditions
• Submitting loans for credit re-score
• Providing exceptional service
• Managing pipeline and closing dates, ensuring all parties are informed and prepared for closing
• Providing administrative support, including clerical, reception, and project-based work

Skills Required:

• High School Diploma
• Professionalism in person, over the phone, and in writing
• Attention to detail and accuracy
• Ability to multi-task
• At least 1+ year of mortgage industry experience and working knowledge of the industry

Reporting Relationships:

This staff position reports to the Branch Manager and Processing Manager. There are no direct reports.

Additional Responsibilities:

• Answering phones and greeting clients
• Maintaining office equipment
• Ensuring a neat and stocked sales office
• Following up on pre-approval letters
• Sending follow-up and greeting cards
• Scheduling appointments and attending functions with Loan Officers

Liberty Federal Credit Union is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

• Entry level

• Full-time

• Finance and Sales

• Banking