Previous Customer Service

Overview

Previous Servers and Customer Service Wanted - Patient Care. No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal.

Work location:

300 Colonial Center Pky, Suite 350, Alpharetta, GA 30076. Serenity Healthcare redefines mental wellness with empathy, innovation, and life-changing care.

We are not looking for a medical background — we are looking for human connection. If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. We provide full, paid training and national certification.

As a TMS Technician, you ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy.

Your day-to-day:

• Work one-on-one with patients during treatment sessions
• Operate and monitor our high-tech TMS therapy machine
• Use tools like gratitude, journaling, and goal-setting to encourage patient growth
• Track and document progress to share with medical staff
• Be a steady, supportive presence throughout each patient s care journey

You don t need a medical degree — just a genuine love for helping people. We re seeking someone who:

• Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
• Is naturally empathetic, calm, and uplifting
• Communicates clearly and professionally
• Is reliable, growth-oriented, and receptive to feedback
• Wants to be part of something bigger than a job

• Fulfillment — Help people take back their lives
• Career growth — We promote from within as we expand nationwide
• Supportive culture — You ll be valued for who you are and how you care

• 90% employer-paid medical, dental & vision
• 10 PTO days (15 after 1 year) + 10 paid holidays
• 401(k) retirement plan
• Rapid internal promotion opportunities

We re on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven t worked. Our care is personal, proven, and powered by compassion.

Apply Today - Be the Reason Someone Finds Hope Again. Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.

• Entry level

• Full-time

• Other

• IT Services and IT Consulting