Patient Care Coach
Listed on 2026-01-08
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Healthcare
Healthcare / Medical Sales
Overview
Want to be part of something meaningful, no healthcare background required? This is your moment. At Serenity Healthcare, we’re transforming mental wellness with compassion, innovation, and a people-first approach.
No Healthcare Experience? We Teach You. We provide full training – you bring 2+ years of full-time experience, a positive attitude, strong work ethic, and a genuine passion for making people feel seen, heard, and cared for. It’s all about driving real results and better outcomes for each patient.
What You’ll Do as a Patient Care Coach- Work 1 on 1 with patients throughout the day
- Use our high-tech TMS machine to deliver next-level therapy – you be a certified expert after our training!
- Help patients feel supported and hopeful along the way, using exercises like gratitude, journaling, goal-setting, habit-building, and positive life skills
- Prepare daily objectives to help patients get the most out of each treatment
- Track patient progress and update their records for the doctors, managing sensitive information with professionalism
Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer – if you qualified, you welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
What You Need- 2+ years of full-time work experience demonstrating a strong work ethic and ability to connect with others
- Interpersonal skills – naturally positive, patient, and people-focused
- Ability to communicate clearly in person and in writing
- Ability to maintain a calm, composed presence, even in fast-paced or busy environments
- Desire to learn and be open to feedback, to better help patients on their healing journeys
- Fulfillment – make a real difference for others as you help our patients ‘take back their lives’
- Huge growth/promotion potential as we continue to expand
- Competitive pay
- Luxe-level benefits:
We cover 90% of medical, dental & vision - 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
- 401(k) – because your future deserves self-care too
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