Sr. Claims Advocate

Sr. Claims Advocate

Join the Marsh McLennan Agency team as a Sr. Claims Advocate. Applicants must be within driving distance to a MMA SE Office and able to commute to the office three days per week.

• Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
• Serve as the primary point of contact for employees regarding benefits inquiries, providing guidance and support.
• Conduct benefits orientation sessions for new hires and ongoing training for current employees.
• Ensure compliance with federal and state regulations related to employee benefits, including ERISA, HIPAA, and ACA.
• Collaborate with insurance carriers and vendors to manage benefits enrollment, claims, and issue resolution.
• Analyze and evaluate benefits programs to ensure competitiveness and cost-effectiveness.
• Assist in the development and implementation of benefits policies and procedures.
• Maintain accurate records and documentation related to employee benefits.
• Prepare and distribute benefits communication materials to employees.
• Stay updated on industry trends and changes in legislation affecting employee benefits.

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• Experience in benefits administration or a related role, preferably in the insurance industry.
• Strong knowledge of employee benefits programs, insurance products, and relevant regulations.
• Excellent interpersonal and communication skills, with the ability to explain complex information clearly.
• Proficient in Microsoft Office Suite and benefits administration software.
• Strong analytical and problem‑solving skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Must have or obtain Life and Health license within 90 days of employment.

• Medical, dental, and vision insurance
• 401(k) and company match program
• Company‑paid life and disability insurance
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, visit  or flip through our recruiting brochure: bit.ly/3

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Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.