SDC Business Systems Analyst--Alpharetta

Job Title

SDC Business Systems Analyst – Alpharetta, Service Delivery Center Analyst at EY

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

We help our clients transform. Together we are changing the way they interact with their Customers, Employees and Partners alike. We modernize applications, create new ones and drive business efficiency across their ever‑changing platform and channel infrastructures. Everything we do centers around this simple story.

As an FSO Business Systems Analyst, you’ll be based in our Service Delivery Center, which is made up of high‑performing US‑based colleagues who work closely with our experienced advisory professionals. We deliver technology project‑based work and managed services to our clients. Here, you’ll work as part of a project team and will be responsible for the design, build/configuration, testing, analysis, delivery and support of technology solutions.

This position is fast‑paced and ever‑changing, which means you’ll need to be a flexible self‑starter and be able to manage changing priorities and learn new and rapidly changing technology solutions.

We are looking for Business Analysts who will collaborate with clients to transform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer‑facing platforms and services to support high performance in a rapidly changing and competitive environment. The team leverages industry‑leading tools and standard IT methodologies to enable major program transformations.

• Collaborate with stakeholders to gather and document business requirements.
• Document system requirements via process/workflow diagrams based upon analysis of system capabilities.
• Analyze current business processes and identify opportunities for improvement.
• Develop detailed functional specifications and use cases.
• Facilitate workshops and meetings to elicit requirements and validate solutions.
• Work closely with IT teams to ensure that business requirements are translated into technical specifications.
• Conduct data analysis to support decision‑making and strategic planning.
• Monitor project progress and ensure alignment with business objectives.
• Provide training and support to end‑users on new systems and processes.
• Prepare reports and presentations for stakeholders to communicate findings and recommendations.
• Identify high‑level risks, assumptions, and constraints, then implement approved actions and workarounds to minimize the impact of risks on the project.
• Communicate any development roadblocks to leadership and facilitate resolution.
• Effectively use the tools required for implementing business systems analysis and provide thought leadership for the growth of the toolset and functionality to aid in technology delivery.

• Bachelor’s degree in business or other related field.
• A minimum of 1 year of experience.
• Experience in large‑scale project delivery, including discovery, design, and release.
• Broad knowledge of the IT function and how IT enables business through effective and strategic target state solutioning.
• Knowledge of standard IT methodologies and processes, such as systems development life cycles, product management, PMBOK, Prince2, Six Sigma, and/or CMMI.
• Comfortable working in an Agile and cross‑functional environment.

• Experience working in the financial services or professional services industry.
• Experience working with executive IT or business…