IT Release Manager

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Are you looking for your next opportunity? Sompo has a unique opportunity for an IT Release Manager to join our Information Technology team.

This role will be responsible for planning, managing, and coordinating the delivery of software releases across the organization. This role involves collaboration with development, testing, and operational teams to ensure smooth and timely deployments. The IT Release Manager ensures releases are delivered with minimal disruption to business operations and aligns with organizational goals and strategies.

Location: This position will be based out of our Charlotte, NC / Morristown, NJ / Purchase, NY / New York, NY / Garden City, NY / Alpharetta, GA / Conshohocken, PA

• Define and manage the release schedule, ensuring alignment with business priorities and deadlines.
• Work with all team leads to understand resource capacity for each release end-to-end.
• Coordinate and oversee release planning meetings, ensuring all stakeholders are informed and aligned.
• Develop and maintain release documentation, including end-to-end schedules.
• Identify risks, dependencies, and conflicts across the E2E application lifecycle and implement mitigation strategies.

• Act as the primary point of contact for all release-related activities and communications.
• Work closely with business analysis, development, QA, infrastructure, and operations to deliver release scope.
• Coordinate release work items across systems and teams, manage dependencies, resolve conflicts, and ensure timely handoffs.
• Coordinate end-to-end integration tests where applicable ensuring data, environments and timing are coordinated across systems.
• Collaborate with operational teams to ensure proper business change management for each release.
• Collaborate with project managers to manage dependencies between project timelines and align with release schedules.
• Coordinate release builds and deployments, ensuring all items meet testing and readiness requirements.
• Coordinate with the Change Approval Board to ensure compliance with all production deployment requirements.

• Establish, maintain and analyze metrics and KPIs for end-to-end release management.
• Establish a reporting package shared with stakeholders communicating IT’s release statuses, deliveries and performance.
• Evaluate and implement improvements to the release process, including changes to the ADO workflow.

• Degree in Management, Business, Computer Science, Information Technology, or a related field (or equivalent experience).
• 5+ years’ experience in application development and delivery.
• 2+ years of release management experience, planning multiple releases across systems.
• Proficiency in release management tools (e.g., Azure Dev Ops, JIRA).
• Experience in resource capacity planning across teams.
• Knowledge of application delivery and release metrics.
• Detail oriented, organized and structured.
• Ability to coordinate between business and technical teams and understand standard terminology for both. Provide clear, honest and effective communication, both written and verbal.
• Proficient at troubleshooting and optimizing in a production environment.

$95,000 – $135,000. Actual compensation for this role will depend on the cost of living and your qualifications, skills, competencies, and relevant experience.

• Two medical plans:
  Traditional PPO and Consumer Driven Health Plan with HSA.
• Pharmacy benefits with mail order options.
• Dental benefits, including orthodontia for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company-paid Life & AD&D benefits, plus optional supplemental life coverage.
• Company-paid Disability benefits with competitive salary continuation.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid-time-off programs, including holidays.
• Competitive Parental Leave Benefits & Adoption Assistance program.
• Employee Assistance Program.
• Tax-Free Commuter Benefit.
• Tuition Reimbursement & Professional Qualification benefits.

In today’s world, what do we stand for? Ethics and integrity are the foundation of delivering on our commitment. We believe core values drive success and when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our mission is more than a logo; it is a symbol of our promise.

Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions.
We do not discriminate based on race, color, religion, sex orientation, national origin, or age.