Salesforce Architect

We’re seeking a Salesforce Technical Architect who blends deep technical expertise with strong leadership, empathy, and systems thinking. This role sits at the center of platform strategy—designing AI‑first, secure, and scalable Salesforce ecosystems that integrate seamlessly across clouds, partners, and enterprise systems.

You’ll remain hands‑on
—coding, prototyping, and experimenting—while also owning architectural standards, governance, and mentorship across multiple teams and orgs.

• Architect and govern enterprise‑scale, multi‑org Salesforce solutions across multiple clouds.
• Define platform standards that ensure scalability, performance, and long‑term maintainability.
• Apply generative AI responsibly to enhance customer and agent experiences.

• Lead architecture for Service Cloud
  , Omni‑Channel routing, and CTI integrations.
• Design real‑time Salesforce integrations with Genesys Cloud using Open CTI, APIs, and event‑driven patterns.

• Primary: Deep expertise in Salesforce Service Cloud (Omni‑Channel, Voice, CTI).
• Integrations: Strong hands‑on experience with Mule Soft, REST APIs, and event‑driven architectures
  .
• Telephony: Experience integrating Genesys Cloud or similar CTI/voice platforms.
• AI: Experience or exposure to Einstein 1, Prompt Builder, Copilot, Agent Force
  , or LLM prompt engineering.
• Dev Ops: Strong CI/CD and release governance experience (Copado or similar).
• Bonus:
  
  Experience with
  Experience Cloud, Data Cloud
  , and multi‑org environments.
• Certifications: Salesforce Architecture and/or Agent Force certifications a plus.

Mid‑Senior level

Contract

Information Technology

Financial Services, Banking, and IT Services & Consulting

Location:

Atlanta, GA
Salary: $ - $