Technical Solutions Specialist
Listed on 2025-12-27
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IT/Tech
Systems Engineer, Technical Support, Hardware Engineer, IT Support
Hybrid – onsite Tues‑Thurs
Contract to Hire
2+ years experience supporting enterprise systems in mission‑critical environments.
Global Remote Services consist of teams that provide remote (offsite) services, including customer access, pre‑sales, post‑sales, and service delivery. Technical teams focus on resolving various business systems and application issues for customers, onsite engineering personnel, and Authorized Service Providers across standard, specialized, or complex systems.
Responsibilities- Resolve technical issues (hardware and software) from incoming internal or external contacts and proactive notification systems.
- Respond to service, product, technical, and customer‑relations inquiries regarding features, specifications, and repairs for current and discontinued products, parts, and options, based on customer entitlement.
- Proactively assist internal or external businesses and end users to prevent or reduce problem occurrence.
- Maintain excellent communication skills and document case resolutions in the Salesforce and Knowledge Management Systems.
- Understand and apply Information Technology Infrastructure Library (ITIL) principles.
- Pro Liant Servers and Options: DL, ML, SL, Blades, Apollo
- Components:
Hard drives, Memory, CPU, GPU, NICs, Smart Array Controllers, HBAs, iLO - Business‑Critical Systems:
Superdome 3200 Scale‑Up Server, Superdome Flex/280, Superdome X, Integrity Blades - Direct Attached Storage: RAID Configurations
- Linux:
Red Hat, SLES, Ubuntu, CentOS - VMware: ESXi (5.5, 6.0, 6.5), vCenter
- Microsoft Windows Server: 2008, 2012, 2016, 2022
Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E‑Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non‑AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners.
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