Business Analyst

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This is a full‑time Business Analyst role at Chronic

CareIQ in Alpharetta, GA. The Analyst will oversee the development and enhancement of core products, collaborate with cross‑functional teams, gather requirements from stakeholders, document them as user stories, and validate the final solution against the requirements.

• Gain a thorough understanding of product and customer needs
• Translate business goals and end user needs into product strategy
• Communicate product priorities to the development team
• Identify goals, metrics, and analytics to measure product progress
• Continually make recommendations and refinements to the product backlog
• Conduct end user research to identify new features and product enhancements
• Monitor the competitive landscape to ensure products remain best in class
• Ensure product is aligned with company priorities to drive sales and improve customer satisfaction
• Document, review, and assure that all quality and change control standards are met
• Create, prioritize, and accept user stories from sales, marketing, and customer support teams
• Identify pros, cons, issues, obstacles, dependencies, and value with features and enhancements
• Lead development lifecycle processes: iteration planning sessions, product demos, retrospectives, and roadmap planning
• Condense complex technical concepts into non‑technical language for stakeholders
• Advocate for client staff by empathizing with and understanding their needs and becoming the domain expert
• Regularly work with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
• Clearly communicate at all levels (Leadership Team, Product Team, Customer)

• Regular demo product to internal teams and perform customer webinars for new features

• 7+ years of business analyst / product management experience
• 5+ years of relevant health care experience, especially in the remote care management and/or ambulatory space
• Excellent communication skills
• Agile and/or Scrum processes
• Working understanding of database models
• Strong knowledge of technical tradeoffs between short term fixes vs. long term solutions

• Experience with UI creation and understanding good UX
• Database (SQL) or BI experience

• College degree required
• 7–10+ years of relevant job experience

• Medical, dental and vision coverage
• Paid time off / holidays
• Stock Options
• 401k with generous match
• Casual work environment
• Work at home options (12 days a week)
• Company social events

Mid‑Senior level

Full‑time

Research, Analyst, and Information Technology

Hospitals and Health Care