More jobs:
Desktop Support Specialist
Job in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-01-01
Listing for:
Coforge
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Overview Senior Executive Talent Acquisition @ Coforge | MBA in HR and Marketing
Job Title:
Desktop Support Specialist
Skills:
Level 2 technical support, Purchase desktop hardware & software, Active Directory, Rotating on-call support
Experience:
2-5 Years
Job Type: Contract
Location:
Alpharetta, GA
- Provide Level 2 technical support to end-users through in-person, phone, and remote assistance.
- Provide clear documentation in tickets and escalate to the appropriate support team or vendor where needed.
- Build and image computers for new users or replacement PCs.
- Follow standard Incident Management & Service Request processes and help maintain our Knowledge Base.
- Purchase desktop hardware & software.
- Create and update Active Directory accounts.
- Leverage 3rd party vendors to resolve issues & fulfil requests.
- Support onsite office technology including printers, cameras, displays, etc.
- Rotating on-call support on weekends.
- Entry level
- Contract
- Information Technology
- IT Services and IT Consulting
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