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IT Support

Support Lead: Complex Issue Solver & Process Improver

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: Raas Infotek
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below
A leading IT consulting firm in Alpharetta, Georgia, is seeking a Sr. US IT/Technical Recruiter to enhance customer satisfaction by resolving complex issues and implementing improvement initiatives. Responsibilities include troubleshooting support tickets, conducting root cause analyses, mentoring team members, and leading continuous improvement efforts. The ideal candidate will have strong analytical and communication skills, and a deep understanding of troubleshooting methodologies.

This contract position offers the opportunity for professional growth in a collaborative environment.
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