Solution Architect

ADP is hiring a Country Solution Architect.

• Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to design what’s next?

The Country Solution Architect is responsible for product development and maintenance for a portfolio of one or more Global View countries. Responsibility is focused on the activities related to technical analysis and design, configuration, and testing. The role uses defined processes to make enhancements and corrections to functionality, based on submitted issues and approved business requirements.

This role requires significant technical expertise of SAP payroll and practical knowledge of Global View processes and standards. Over time, this role will also require technical expertise in country-specific topics related to time, HR, and ESS.

As expertise and skills are increased, project assignments will become increasingly large and complex with increasing degrees of latitude. All but entry‑level associates in this role are expected to provide technical coaching and consultation to others in the Product Development Team.

This role is expected to function independently based on functional specifications and project assignments and direction coming from one or more sources. The Director – Application Development is the escalation point for any conflicts or imbalances in workload among Architects.

The Architect is expected to manage priorities and work independently. The role is responsible for providing regular status reports regarding open tickets and work following defined processes to internal business partners, typically the senior‑level manager (Director – Application Development).

Reporting to the Director – Application Development, the role interacts with a variety of organizational levels in Product and in Implementation, Service, and Support, but primarily, interaction is with peers in the Country Solution Manager role. Specific interaction requirements are driven by the nature of assignments.

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• To provide technical analysis and design of technical solutions for identified problems and approved enhancements for a portfolio of assigned countries.
• To manage own project activities on a daily basis to ensure on‑time completion of committed deliverables.
• To adhere to standards for process and methodology, analysis and design, configuration and testing, as well as documentation in all work activities performed.
• To collaborate with Country Solution Managers to ensure that functionality is optimized between being feature‑rich, easily implemented and maintained, highly usable and intuitive, and meets committed timelines, while remaining compliant with local regulations and best practices. To communicate status of projects regularly to ensure no surprises and to proactively address potential roadblocks.
• To educate internal resources on the technical aspects of developments and fixes – through formal training, documentation, and ad hoc communications
• To provide a single point of ownership for all technical details for a portfolio of assigned countries
• The role of Country Solution Architect does not have any direct reports

• SAP technical expertise in analysis and design as well as configuration and testing for payroll functionality for one or more countries, differentiating the levels of this role:
• Level II – typically up to 10 years doing SAP payroll design, configuration, and testing for two or more countries
• Level III – typically more than 10 years doing SAP design, configuration, and testing for three or four countries, plus the addition of “edge” skills in SAP time management, HR, and/or Self Service
• Effective written and verbal communication skills in English (the addition of other languages necessary for the support of some countries)
• Appreciation of cultural nuances differences and their impact on effective communication
• Ability to adapt to evolving…