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IT Helpdesk Tier 2 Specialist – Windows

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: InVeris
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 75000 - 87000 USD Yearly USD 75000.00 87000.00 YEAR
Job Description & How to Apply Below
Position: IT Helpdesk Tier 2 Specialist – Windows & 365
A leading training solutions provider in Alpharetta is looking for an IT Tier 2 Helpdesk Support technician to provide frontline technical support for Microsoft environments and end-user devices. Responsibilities include troubleshooting hardware and software, managing Active Directory accounts, and providing responsive customer service. Candidates should have experience with Microsoft 365 and a strong troubleshooting background. This is a full-time entry-level position offering a salary between $75,000 and $87,000.
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