Technical Business Analysis - Advisor II

Calling all innovators – find your future ’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved.

If you want to make an impact on a global scale, come make a difference  Title Technical Business Analysis
- Advisor IIAbout your role:

As a Technical Business Analysis
- Advisor II within Fiserv’s Merchant Solutions business you will have technical business analysis or software requirements engineer experience and will drive large software project requirements definition and  addition you will drive the requirements process with multiple constituent groups (client, business, and multiple development teams) to create a requirements package for software development and implementation. You will be highly collaborative and can bring predictability and success to IT projects by designing and employing repeatable and supportable processes for requirements gathering, facilitation and documentation.  

What you'll do:

Requirement Assessment and Definition:

Perform analysis of business needs, and gap analysis. Knowledge of business operations and functionalities and the Payment Acquiring Services business model are critical for this role.

Define business architecture for the future state of the system and represent them through business process flows and system process flows.

Requirement Gathering:

Identify and gather business and technical/functional requirements to establish the framework for each phase of the Software Development Lifecycle.

Schedule and facilitate Requirement Elicitation sessions with Internal/External resources and IT teams to convey the Business need and to identify gaps, impacts and requirements for each impacted area.
Analyze and interpret Functional and Non-Functional requirements and impacts using information provided in written, oral, diagram, or schedule form. Apply mathematical concepts to practical situations. Requirement Documentation Creation:

Create and manage Business Requirement collateral relevant to each SDLC stage. Requirement Support, Management and Communication:

Modify requirements through Amendments or Variances due to change in scope during SDLC. Support testing cycles to ensure technical specifications meet the business requirements.

Lead knowledge-sharing sessions, present information comprehensively. Demonstrate the ability to respond effectively to questions from IT groups, product owners and internal/external clients.

Possess organization, time-management, active listening, communication (verbal and written with awareness of the audience and use of appropriate business etiquette and grammar), attention to detail and interpersonal skills.

Experience you'll need to have:6+ years of experience in technical business analysis.
6+ years of experience in supporting complex and strategically important processes, products, and projects, working on complex systems and project issues.
1 year of Fiserv systems experience.

Bachelor's degree in computer science, Information Technology, Information Systems, or a related field (or foreign equivalent degree) or equivalent work experience.

Experience that would be great to have:

Proficiency in various tools such as JIRA, Tableau, Confluence, Clarity and MS Office tools.

Possesses in-depth knowledge of application development technologies, tools, methodologies, the enterprise, and industry.

Important information about this role:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an…