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ServiceNow ITSM Platform Leader — Strategy & Automation

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: Emergys
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    IT Specialist, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Emergys seeks an ITSM leader to own the Service Now platform, guide strategic direction, and advance ITSM maturity. You will lead a team, govern configurations, and partner with stakeholders to drive adoption, reporting, and continual service improvement.

Responsibilities include designing ITSM processes, overseeing integrations, and delivering dashboards and KPI reports to ensure service quality while supporting regulatory and security requirements.

Our group is growing, and we are hiring a Service Now ITSM Platform Leader — Strategy & Automation in Alpharetta, GA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Service Now ITSM Platform Leader — Strategy & Automation role in the description above.

We appreciate your interest in this position.

Join Emergys and contribute to our ongoing work.

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