Global Head of Production & Incident Management
Listed on 2026-10-15
-
IT/Tech
Systems Administrator, IT Support
IDR in Alpharetta, GA is seeking a Director of Application Solutions to lead a global production support organization. You will drive L2/L3 support, establish governance, and own incident response across U.S.
and India with a strong focus on reliability. The role emphasizes reducing alert noise through automation, maintaining SLAs/KPIs, and partnering with cross-functional teams to ensure uninterrupted operations in high-availability environments.
We have an opening for a Global Head of Application Production & Incident Management in Alpharetta, GA, United States within IT & Technology.
For the Global Head of Application Production & Incident Management position at IDR, we are reviewing applications now.
Step into the Global Head of Application Production & Incident Management role at IDR in Alpharetta, GA, United States and grow with us.
Please review the full job details above before applying.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).