Service Desk Manager: Lead ITIL-Driven Support Team

A technology services provider located in Alpharetta, Georgia is looking for a Service Desk Manager to oversee the daily operations of their IT Service Desk. This role includes managing a team of service desk analysts, ensuring high-quality technical support, and implementing ITIL best practices. The ideal candidate should hold a Bachelor's degree in Information Technology and possess over 2 years of service desk experience along with supervisory skills.

Strong communication and problem-solving abilities are essential for success in this position.
The following role is for a Service Desk Manager:
Lead ITIL-Driven Support Team with North American Dental Group. For the Service Desk Manager:
Lead ITIL-Driven Support Team position at North American Dental Group, we are reviewing applications now. Step into the Service Desk Manager:
Lead ITIL-Driven Support Team role at North American Dental Group in Alpharetta, GA, United States and grow with us.