SAP Delivery Manager – Alpharetta GA

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at  

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Key Responsibilities SAP Delivery Management Lead end-to-end delivery of SAP programs, projects, enhancements, and AMS services.

Manage SAP S/4

HANA implementations, transformations, upgrades, migrations, and application support engagements.

Establish delivery governance, operating rhythms, dashboards, and executive reporting.

Ensure achievement of contractual SLAs, KPIs, milestones, budgets, and quality objectives.

Monitor delivery performance and proactively address risks, issues, dependencies, and escalations.

Coordinate SAP releases, enhancements, testing, cutover, hypercare, and production support activities.

Establish service improvement plans to improve system stability, delivery efficiency, and customer satisfaction.

Your existing SAP delivery material similarly defines the role as owning SAP application services across implementation, transformation, upgrades, enhancements, and AMS.SAP Functional and Technical Leadership Provide delivery oversight across SAP functional and technical work streams.

Coordinate teams supporting areas such as SAP FI/CO, MM, SD, PP, EWM, Success Factors, Basis, Security, ABAP, Fiori, BTP, CPT, Integration, and Data Migration, depending on the client landscape.

Ensure effective integration between SAP and non-SAP applications.

Partner with SAP architects and functional leaders to ensure solutions meet business, technical, security, and performance requirements.

Support SAP S/4

HANA transformation and modernization initiatives.

Client and Stakeholder Management Serve as a senior delivery contact for client executives, business leaders, IT leadership, and internal account teams.

Develop strong, trusted relationships with client stakeholders.

Lead governance meetings, executive reviews, and operational service reviews.

Maintain transparent communication regarding delivery performance, risks, financials, and upcoming priorities.

Manage critical client escalations and establish appropriate recovery plans.

Ensure the SAP roadmap remains aligned with the client's strategic business priorities.

Client relationship management is a central part of your existing SAP Delivery Manager.docx, including engagement with director-level and C-suite stakeholders and regular service reviews.  Financial and Commercial Management Manage SAP delivery budgets, forecasts, costs, resource utilization, and profitability.

Monitor account financial performance and take corrective action when necessary.

Ensure SAP services are delivered within approved financial and contractual parameters.

Manage scope changes, change requests, and associated commercial impacts.

Identify opportunities to improve margins through delivery optimization, automation, and appropriate onshore, nearshore, and offshore staffing models.

Support contract renewals and extensions.

The existing SAP AMS Delivery Manager role also includes ownership of budgets, costs, resource allocation, P&L, and account profitability

Account Growth and Business Development Identify opportunities to expand SAP services within existing client accounts.

Partner with sales, solutioning, account leadership, and SAP subject matter experts to develop new opportunities.

Support SAP RFPs, RFIs, proposals, estimates, presentations, and client pursuits.

Identify opportunities for additional SAP implementations, enhancements, modernization initiatives, and managed services.

Participate in client workshops and roadmap discussions.

Contribute to account growth while maintaining required delivery margins.

Your existing SAP Application Delivery Lead material specifically identifies expanding an account beyond AMS and maintaining utilization and account margin as key expectations.

Team and Resource Management Lead global SAP delivery teams consisting of functional consultants, technical consultants, developers, architects, analysts, and support resources.

Develop resource and capacity plans based on project and operational requirements.

Monitor utilization, staffing requirements,…