Underwriting​/Operations Assistant–Property; Alpharetta

Underwriting/Operations Assistant–Property (Alpharetta)

Join RLI Insurance Company as an Underwriting/Operations Assistant–Property in Alpharetta.

Provide timely, efficient, and accurate support to Underwriting with respect to issuing policies; statistical coding; other miscellaneous back-end processes for new, renewal, and endorsement transactions; and miscellaneous clerical responsibilities for office or department.

• Perform quality work within deadlines, with or without direct supervision.
• Interact professionally with other employees and customers.
• Work effectively as a team contributor on all assignments.
• Work independently while communicating and coordinating work efforts with other employees and organizations.

• Create policy documents which represent the insurance transaction bound by the underwriter.
• Ensure the statistical coding and policy issuance complies with regulatory requirements for each insurance transaction.
• Order inspections, premium audits, and loss runs as required.
• Solicit renewal transactions.
• Maintain electronic underwriting file.
• Reformat data for import into front‑end system as necessary.
• Provide basic operational support for the product line’s underwriters.
• Develop underwriting information from the internet and other data sources as requested by underwriters.
• Provide back‑up support for other Operations Assistants as needed.
• Review facultative insurance certificates to ensure reinsurer terms are consistent with underwriter expectations.
• Resolve accounting discrepancies.
• Provide operational, production, and underwriting reports to underwriting staff as requested, utilizing front‑end systems and/or Business Objects.
• Contact producers to determine appropriate courses of action.
• Assist with User Acceptance Testing of systematic changes.
• Train Operations Assistants with Level 1 experience in local or other branch offices.
• Audit the work of others.
• Review/approve endorsements, analyze risks, review terms and conditions of underlying policies, and review inspections of risks on behalf of Underwriting.

• Associates degree preferred.
• Must have completed high‑school education or its equivalent and have more than 4 years’ experience in a similar position.
• Experience in commercial property insurance preferred.

• Ability to follow operations procedures as outlined by supervisor/manager.
• Ability to meet processing deadlines with minimal error.
• Ability to manage a variety of projects, both long‑ and short‑term, simultaneously.
• Ability to use database software including Windows operating systems, computer network environments and printers to process insurance policy changes.
• Accurate data entry.

Base Pay Range: $22.33 – $30.70 per hour. Total rewards and benefits are provided through RLI’s Total Rewards program, which includes an Employee Stock Ownership Plan, annual bonus plans, 401(k) with company matching, paid time off, health and wellness benefits, and educational support.

RLI is an equal‑opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.