Head of E&S Property Claims

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

AXIS is seeking a Head of E&S Property Claims, North America, to join our North America Claims team to support the expansion of AXIS presence in the Property Specialty Market in North America. As a direct report to the Head of North America Property & TPA/Programs Claims, the successful candidate should possess the ability to lead and develop a sophisticated team of claims professionals handling and managing a wide variety of  E&S Property Claims, delivering excellent claims service and results.

Using data driven reporting and productivity metrics, this leader will develop the optimal target operating model to deliver best-in-class service for AXIS clients and that provides career paths for Axis claim professionals to grow and develop. This role will also be responsible for delivering the AXIS North America Claims value proposition engaging with stakeholders, brokers, and insureds to ensure constant communication and service engagement distinguishes Axis claims every day.

This role will lead and develop a team of claims professionals to provide best-in-class service and are responsible for:

Direct supervision and management of claims including the investigation, analysis and evaluation of coverage liability and damages, within best practices

Provide all aggregate reporting on behalf of the North America Property Specialty Claims portfolio including CAT reporting in collaboration with the Global Markets Claims team.

Close collaboration with the Head of Specialty Complex Claims for matters involving coverage disputes, including litigation and arbitration initiated by Axis issuing companies and when Axis issuing companies are parties to such litigation

Issue spotting and evaluating when to request use of outside coverage counsel and escalating same to the Specialty Complex Claims for final approval

Formulating claims management strategies, assigning, directing, and managing outside defense counsel

Providing guidance to the claims teams including strategic direction for the life of the claim

Managing costs, including use of coverage counsel and litigation costs as well as collaborating and working with the Axis Claims Litigation & Vendor Management team ensuring cost management and the development and enhancement of the Financial Lines panel

Collaborating across disciplines and business units, including: the general counsel team which oversees errors and omissions issues arising from claims handling

Identifying, liability and coverage trends and issues with both individual and portfolio impact and formulating the processes and strategies for managing such claims as well as ensuring accurate and consistent claims management across impacted underwriting segments and lines of…