Pet Groomer Trainee

Join toapply for the Pet Groomer Trainee role at Pet Smart

7 months ago Be among the first 25 applicants

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full‑time associates
• Career pathing
• Development opportunities

Pet Smart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best‑in‑class salon services. This position will receive training and guidance from our experienced Professional Styling teams, learning from the best in the industry on proper grooming techniques. The role also shares responsibility for store cleanliness, recommending solutions for pet parents, and maintaining pet safety standards.

The position is available after successful completion of the Pet Smart Grooming Academy.

• Under supervision, performs full menu of bath, brush and grooming services, and standalone services such as nail trims, teeth brushing, and sanitary services in accordance with Pet Smart bathing standards and procedures.
• Develop and display safe technical skills that meet or exceed the company's minimum expectations.
• Recommend additional health and wellness solutions with pet parents based on pets’ needs.
• Provide pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greet pet parents, answer questions, and assist with making reservations in the salon.
• Conduct salon appointment reminder calls, maintain client records and consult with pet parents on services offered.
• Perform check‑in and check‑out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promote opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommend, inform, and sell merchandise and services.
• Maintain highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, performing maintenance throughout the day including end‑of‑day cleaning in accordance with the maintenance checklist.
• Take immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of belonging and recognition.
• Follows all company policies and procedures.

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; may be asked to complete a technical exam.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Frequently reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision ability required includes depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds.
• Occasionally exposed to moving mechanical parts, wet environment with an abundance of pet hair. Noise level is moderate; may be exposed to high levels of noise osure to live animals and their handling is common.

Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom—you’ll create moments that matter. At Pet Smart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more…