Quality Engineer – Electric Power

- ** Quality Management:
** Working knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.  
* Utilizes quality indicators relevant to own unit or function.  
* Adheres to organizational quality management processes and practices.  
* Applies key aspects of continuous improvement processes and evaluates impact on quality.  
* Uses quality evaluation tools and techniques such as walkthroughs and inspections.  
* Works with quality assurance methods, tools and techniques.  
* Manage ISO 9001 Engineering documents including improving documentation tools and process improvements.

- ** Root Cause Analysis (RCA):
** Working knowledge & the ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.  
* Utilizes RCA techniques, such as Flowchart, Fish-bone Diagram, etc., to investigate basic  problems, determine the causes, and find resolutions.  
* Locates factors that resulted in harmful outcomes of one or more past events.  
* Pinpoints behaviors, actions, inaction, or conditions that need to be changed.  
* Extrapolates lessons to be learned to promote the achievement of better consequences.  
* Practices RCA as an iterative process.

- ** Manufacturing Standards, Procedures and Policies:
** Working knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance.  
* Contributes to the development and implementation of specific manufacturing procedures.  
* Investigates the need to refer potential exceptions upward for review and approval.  
* Explains the rationale for procedures and standards in own area of responsibility.  
* Participates in the implementation of manufacturing standards and procedures to one's own function.  
* Provides feedback for improvement of procedures.

- ** Flexibility and Adaptability:
** Working knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.  
* Adjusts to new or changing assignments, processes, and people.  
* Demonstrates willingness to listen to other opinions.  
* Provides examples of shifting from task to task.  
* Identifies and considers alternative approaches to situations or problems.  
* Accepts new or radical ideas with an open mind; avoids snap reactions.

- ** Accuracy and Attention to Detail:
** Working knowledge & understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.  
* Accurately gauges the impact and cost of errors, omissions, and oversights.  
* Utilizes specific approaches and tools for checking and cross-checking outputs.  
* Processes limited amounts of detailed information with good accuracy.  
* Learns from mistakes and applies lessons learned.  
* Develops and uses checklists to ensure that information goes out error-free.

- ** Collaborating:
** Basic understanding & the ability to work with a variety of individuals and groups in a constructive and collaborative manner.  
* Demonstrates a basic understanding of the concept of collaborative processes.  
* Explains the concept of collaboration as applicable to organizations.  
* Provides examples of how collaboration has helped achieve organizational goals.  
* Works with Product support to address rework from the Field.  
* Manage training within Engineering department.  
* Contrasts collaborative with competitive operating styles in organizations.

- ** Problem Solving:
** Basic understanding & knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.  
* Explains the value of a disciplined approach to problem solving.  
* Describes problem reporting and escalation practices.  
* Utilizes accepted procedures for problem analysis and resolution.  
* Identifies key aspects of problem-solving techniques used in own…