Senior Product Guide — Customer Experience Lead
Listed on 2026-10-06
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Retail
Retail Associate/ Customer Service, Merchandising, Retail Sales, Customer Service Rep
Rivian is seeking a Product Guide III in Alpharetta to be the face of the brand, delivering engaging experiences from initial contact through vehicle delivery. You will educate customers, drive lead generation, and support brand initiatives while maintaining premium retail standards.
The role requires a strong customer-service background, flexibility to work evenings/weekends, and familiarity with POS/CRM systems. Training and certifications may be required within 90 days where applicable.
We are seeking a motivated Senior Product Guide — Customer Experience Lead to join Rivian in Alpharetta, GA, United States.
As a Senior Product Guide — Customer Experience Lead, you will play an important part at Rivian in Alpharetta, GA, United States.
We invite applications for the Senior Product Guide — Customer Experience Lead position located in Alpharetta, GA, United States.
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