Senior Manager Revenue Operations
Listed on 2026-10-15
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Sales
Sales Analyst, CRM Systems & Management
The Senior Manager, Revenue Operations will lead the development and execution of Chemence Medical’s revenue operations strategy, driving commercial performance through pricing strategy, sales analytics, forecasting, CRM optimization, and disciplined sales execution. This role will establish scalable processes and systems, strengthen pipeline visibility and forecast accuracy, and optimize revenue growth and margin performance across GPO, IDN, distributor, and direct sales channels.
Partnering closely with executive leadership and commercial teams, this individual will translate data into actionable business recommendations, drive accountability across the sales organization, and build a high-performing Revenue Operations function to support the company’s continued growth.
Duties and Responsibilities:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
Core Competencies:- Strategic Leadership:
Establishes direction, builds scalable processes, and creates structure in an evolving environment. - Commercial Judgment:
Translates data and market insights into actionable recommendations that support revenue growth and margin performance. - Pricing Discipline:
Maintains pricing integrity and reinforces accountability while partnering with sales leadership. - Cross-Functional Influence:
Builds alignment and drives results across teams without relying solely on direct authority. - Executive Communication:
Communicates complex business information, insights, and recommendations clearly and concisely to executive leadership.
- Define the Rev Ops strategy and 12-month roadmap for the medical business.
- Partner with leadership on GTM strategy, channel mix (GPO, IDN, distributor, direct), and the annual revenue plan.
- Lead pricing strategy for new product launches and major contract renewals and distribution partners.
- Present commercial performance and recommendations to executive leadership monthly.
- Build and lead the Rev Ops team as the function scales.
- Own the medical price list, discount approval matrix, and deal desk.
- Model and recommend pricing for GPO, IDN, distributor, and direct-account deals; protect margin by account, product, and channel.
- Manage GPO/IDN contract terms, tiers, admin fees, rebates, and distributor chargebacks.
- Prepare pricing recommendations for executive approval on non-standard deals.
- Own Hub Spot end to end configuration, data hygiene, pipeline stages, and sales adoption.
- Build and maintain dashboards for pipeline, bookings, forecast, margin, and account performance.
- Run the monthly and quarterly forecast; report forecast accuracy and variance drivers.
- Integrate CRM and ERP data from order to invoice to commission.
- Own the lead generation engine in Hub Spot: campaigns, lead scoring, routing to RSMs, and follow-up standards.
- Track lead-to-opportunity conversion by source and by RSM; cut what doesn't convert.
- Manage each RSM's pipeline weekly: stage accuracy, next steps, stalled deals, and close dates.
- Hold RSMs accountable to pipeline coverage and activity standards.
- Allocate sales resources (RSM time, samples, clinical and technical support, marketing spend) to the highest-value accounts and opportunities.
- Set the sales operating cadence: pipeline reviews, account plans, and weekly activity standards.
- Direct sales activity toward priority accounts and products using data.
- Run payout calculations under the existing incentive plan. Territory, quota, and plan design are out of scope.
- Track hospital value analysis committee (VAC) progress and its effect on pipeline timing.
- Strategic builder: sets direction and…
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