ControlCertified Audio Visual Technician

Job Summary

Experienced Control4-certified technician responsible for high‑end residential AV and security system installation, programming, service, and customer support. Role requires advanced technical skills, independent problem solving, clean execution standards, and consistent professionalism in client homes. Work includes system integration across audio, video, lighting, networking, automation, and security platforms.

• Service, install, and activate security systems, surround systems, speakers, TV hangs, remotes, shades, screens, advanced lighting controls, and systems requiring Control4 automation or programming
• Review work orders with customers and communicate professionally
• Train end users on system operation
• Apply advanced knowledge of security system wiring, functions, and operation
• Work with systems including NX, Simon
  
  XTi, 2
  
  Gig, DSC, Qolsys
• Support after‑hours emergency service calls on rotation
• Create and edit Control4 IR drivers
• Install and program shades and screens
• Terminate multimode fiber
• Calibrate projectors and receivers for optimized audio and video
• Troubleshoot and resolve issues independently
• Perform duties at the Trim Tech II and III and AV Security Technician II level
• Complete additional assigned tasks

• Minimum three years in security and AV installation
• Active Control4 Associate Installer and Automation Programmer certifications required
• Control4 Food and Beverage Client certification preferred
• Centralized Lighting certification preferred
• Lutron Lighting certification preferred
• Strong cable type recognition and application judgment
• Ability to assess system designs and determine required components
• Competence with networking setups including routers, switches, DVRs, network components, and WAPs
• Ability to work under pressure while maintaining service standards
• Clean and unobtrusive work habits
  
  Ability to work independently
• Basic tools required or willingness to acquire them
• Ability to pass background check and drug screen
• Clean MVR
• Technical or vocational schooling preferred

• Regular standing, walking, kneeling, reaching, and communication
• Frequent use of step and extension ladders
• Frequent lifting up to 50 pounds
• Occasional lifting up to 100 pounds

• Active construction sites
• Temperature shifts, humidity changes, and dust exposure
• Moderate noise levels