Software Engineer, DevOps

JOB DESCRIPTION

The Software Engineer specializes in optimizing the speed, scalability, and reliability of software applications, infrastructure, and systems of the Claims Processing System, Meta Vance. Along with writing effective code, the position will be responsible for designing, building, delivering, defining, and analyzing key performance indicators (KPIs) such as response time, throughput, and latency of existing application. Responsibilities also include monitoring and tuning Azure based architectures using native tools.

The incumbent will use industry best practices and work collaboratively with a cross‑functional team of product managers, UX designers, architects, principal engineers, software engineers, test automation engineers, and Dev Ops engineers.

• Builds, configures, customizes and supports products that provide innovative solutions to challenging business use cases, existing system and operational problems.
• Reviews architectural design, system analysis, and programming activities on application software; this may often require independent research and study.
• Works with teams and develops high‑quality and production‑ready software by using best‑practice data structures, algorithms, design patterns, and frameworks that are maintainable, scalable, responsive, and secure.
• Exhibits efficiency in writing highest quality code with utmost attention to scalability, security, and performance and with an end‑to‑end mindset from conception to delivery and production support, owning specifications, quality, release deployments, and monitoring of production health.
• Produces complete, simple, and readable technical documentation for everything developed and creates a team culture of documenting everything.
• Collaborates closely with engineering leadership, product managers, designers, QA, and other teams and business units to define, prioritize, sequence, and scope business and functional requirements and drive results.
• Scopes effort, identifies risks, and clearly communicates trade‑offs with team members.
• Foresees and assesses impact assessment of product (hardware, software) upgrades.
• Assists in planning, coordinating, and executing engineering projects.
• Supports and collaborates with other engineers through evaluation, design analysis, and development phases.
• Maintains knowledge and ensures competency and compliance with policies and procedures, in order to be the technical expert while collaborating with cross‑functional teams.
• Performs other duties as requested or assigned.

• 2+ years of experience and degree in Computer Science and/or equivalent technical education and experience
• Proficiency in Java and its framework, Python, JavaScript, or other relevant programming languages
• Identifying slow database queries using APM tools like New Relic, Datadog, or Dynatrace
• Familiarity with high‑performance API communication
• Expertise in creating, maintaining and enhancing REST API
• Debugging threading, garbage collection (GC), and memory leaks
• Good knowledge of Azure Cloud Platform Services (AKS), Docker Containerization with Kubernetes Orchestration
• Experience in Datadog and Azure Observability/Monitoring platform
• Experience in Dev Ops/Git Ops
• Experience with production support (Abend resolution, documentation)
• Experience with Istio/Knative/Ngnix is a plus
• Experience with Meta Vance Online and Batch Processing is a plus
• Knowledge of building Meta Vance on a specific server is a plus
• Knowledge of Meta Vance Application or any Healthcare Claims processing system is a plus
• Flexible with work schedule (supporting on‑call for Production and Pre‑Production environments)
• Knowledge of current trends and best practices enabling sound technology choices and strategic decisions
• Ability to research and apply innovative methodologies, latest industry trends, design patterns
• Recognizes underlying problems, opportunities, or the political forces affecting the organization
• Demonstrates mastery in their area of expertise and are recognized as an authority on it by their peers and leaders
• Evaluates and generates options that scan the entire spectrum of software reliability, ease of adoption, scalability,…