Software Engineer, DevOps

Overview

The Software Engineer specializes in optimizing the speed, scalability, and reliability of software applications, infrastructure, and systems of the Claims Processing System, Meta Vance. Along with writing effective code, the position will be responsible for designing, building, delivering, defining, and analyzing key performance indicators (KPIs) such as response time, throughput, and latency of existing application. Responsibilities also include monitoring and tuning Azure based architectures using native tools.

The incumbent will use industry best practices and work collaboratively with a cross‑functional team of product managers, UX designers, architects, principal engineers, software engineers, test automation engineers, and Dev Ops engineers.

• 2+ years of experience and degree in Computer Science and/or equivalent technical education and experience
• Proficiency in Java and its framework, Python, JavaScript, or other relevant programming languages
• Identifying slow database queries using APM tools like New Relic, Datadog, or Dynatrace
• Familiarity with high‑performance API communication
• Expertise in creating, maintaining and enhancing REST API
• Debugging threading, garbage collection (GC), and memory leaks
• Good knowledge of Azure Cloud Platform Services (AKS), Docker Containerization with Kubernetes Orchestration
• Experience in Datadog and Azure Observability/Monitoring platform
• Experience in Dev Ops/Git Ops
• Experience with production support (Abend resolution, documentation)
• Experience with Istio/Knative/Ngnix is a plus
• Experience with Meta Vance Online and Batch Processing is a plus
• Knowledge of building Meta Vance on a specific server is a plus
• Knowledge of Meta Vance Application or any Healthcare Claims processing system is a plus
• Flexible with work schedule (supporting on‑call for Production and Pre‑Production environments)
• Knowledge of current trends and best practices enabling sound technology choices and strategic decisions
• Ability to research and apply innovative methodologies, latest industry trends, design patterns
• Recognizes underlying problems, opportunities, or the political forces affecting the organization
• Demonstrates mastery in their area of expertise and are recognized as an authority on it by their peers and leaders
• Evaluates and generates options that scan the entire spectrum of software reliability, ease of adoption, scalability, operational ease, and skillset availability
• Knowledge of agile development methodologies
• Ability to develop and maintain key vendor relationships
• Life‑long learner, process improver
• Ability to understand business plans and apply that information into the development of an IT business case
• Anticipates problems, resistance or likely objections and takes action to resolve them
• Experience in developing quantitative cost/benefit analysis to measure improvements
• Strong communication (written and verbal) and presentation skills
• Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow

The national base pay range at the end is a good‑faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 21. $80,500 - $174,300

• Builds, configures, customizes and supports products that provide innovative solutions to challenging business use cases, existing system and operational problems.
• Reviews architectural design, system analysis, and programming activities on application software; this may often require independent research and study.
• Works with teams and develops high‑quality and production‑ready software by using best‑practice data structures, algorithms, design patterns, and frameworks that are maintainable, scalable, responsive, and secure.
• Exhibits efficiency in writing highest quality code with utmost attention to scalability, security, and performance and…