Senior Quality Assurance Engineer

WHO WE ARE

Load Up is a fast-growing company offering consumers a modern alternative to pickup and assembly services using a tech-enabled order management and logistics platform. We serve both individuals and businesses by matching consumers with our network of service providers for junk removal, item haul-away, reverse logistics returns, white-glove assembly, and much more!

We are looking for talented, committed, driven individuals to join our team! Load Up is a certified Great Place to Work and is among Inc.’s list of the 5000 Fastest-Growing companies four years in a row (2019 - 2023).

OUR CORE BELIEFS

At Load Up, we exist to glorify God by pursuing excellence in all we do. Our definition of excellence is not perfection but rather a commitment to continual improvement, attention to detail, and the highest level of integrity. While each team member has a specific, clearly defined role, we’re all connected by a strong set of core beliefs that have been developed to foster advancement and guide our decisions.

To bring out the best in our people, we look for individuals who exhibit these core beliefs every day.

• Profit Drives Purpose - We believe running a profitable business affords us the opportunity to fulfill our professional and personal purpose in life.
• Right Shell – We constantly need to be evaluating whether our processes, systems, and people are right sized for maximum agility.
• Own It – Everyone has a stake in the company and, therefore, is responsible for their performance.
• Fellowship Matters – We believe there is power and connection in being present in the same physical space.
• Live in Truth – We’re committed to winning the right way. Call it like it is. No sugar coating.
• Action Over Words – Words are important but 1,000 words get trumped by 1 intentional action.
• Build to Last – We’re building this company to last and withstand the test of time. We play the long game in our decision-making and execution.

ABOUT THE ROLE

We’re looking for a strong Senior Quality Assurance Engineer with a passion for ensuring high-quality software to join our Product & Engineering team. You will play a crucial role in scaling our platform and delivering cutting-edge capabilities to our customers across our web application, multiple mobile apps, and publicly consumed APIs. The right candidate will collaborate with a phenomenal group of software engineers and product managers and be directly involved with the growth of our product organization to deliver and scale a transformational software product.

Technologies & Tools We Use:

• Frontend: Stimulus, React, Type Script, Turbo, Tailwind, Capybara, Jest
• Backend: Ruby, Rails, Node, Postgres, Redis, Sidekiq Pro, RSpec, GraphQL
• Mobile: React Native, Turbo Native
• Workflow and Deployment: Github, Heroku, AWS, App Signal
• Planning & Design: JIRA, Confluence, Miro, Figma

WHAT WE'RE LOOKING FOR

Experience & Expertise

• 8+ years designing and developing test automation frameworks from scratch using tools like Playwright, Selenium, Cucumber, JavaScript/Type Script, Java, or similar.
• 4+ years hands-on software testing and writing automation code in at least one language (JavaScript, Type Script, Java, C#, Python) and mentoring team members technically.
• 4+ years creating and executing automated tests for REST APIs, including intercepting and mocking complex HTTP calls.
• 4+ years leading complex end-to-end test automation projects.
• 4+ years using test management and defect tracking tools to drive defect strategy (priority, traceability, root cause analysis, reporting).
• 2+ years implementing automated test suites across testing types (unit, component, API, UI, UAT, E2E).
• Experience signing off engineering tickets through automated and manual smoke testing.

Technical Skills

• Deep understanding of QA methodologies, defect tracking, and risk-based testing.
• Proficient with automated testing tools (RSpec, Capybara, Cypress, Playwright, Selenium) and maintaining robust test suites for frontend and backend.
• Skilled in API testing using Postman, Insomnia, or Karate; experience with REST and Graph
  
  QL, including authentication and error handling.
• Familiar with CI/CD integration, deployment workflows, and rollback…