Guest Experience Information Operator
Listed on 2026-10-06
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Hospitality / Hotel / Catering
Guest Services
Viejas Casino & Resort is seeking a Guest Service Information Operator II to manage switchboard calls, guest inquiries, and interdepartmental communications. You will handle high volumes, assist with promotions, comps, and player rewards, and log requests in HOTSOS and Info Genesis.
You’ll provide friendly, professional service, coordinate with hotel and dining units, and maintain confidentiality with a strong emphasis on guest satisfaction. This role requires 21+ and a high‑pace environment.
This role, Guest Experience Information Operator at Viejas, could be your next career step.
For the Guest Experience Information Operator position at Viejas, we are reviewing applications now.
Step into the Guest Experience Information Operator role at Viejas in Alpine, CA, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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